Orders are shipped "within" (48) hours from date and time in which payment has been made.  We will make every effort to ship your order as soon as possible. 

You can cancel an order by sending a cancellation notice to our sales team, please send the order number associated with your order to sales@mobileoutcast.com.  In your e-mail, be sure to include your full name, address, RMA, and best telephone number for us to reach you.  Order cancellations can also be done from our home page.   

For more information, please read our return policy.

Once logged on to our site, go to My Account, under account information, click on "Change Password".

At nutrends.com, we accept Visa, Master Card, and Discover Card.  However, shoppers can pay us using any form of credit card by sending payment via www.paypal.com.  We will also accept payments by mail, using checks; however, orders will not be processed and or shipped until funds have cleared our bank.

If paying by check, shipping charges have to be calculated along with the price of the item(s), to get shipping costs, please contact us at sales@mobileoutcast.com.

Once an order has been placed successfully, an order confirmation e-mail is sent to our customers.  Your order number can be found on that order, by logging onto our website as a registered user, you can use that number to se the status of your order. 

Once logged on, simply go to "My Account" and track your order(s).  Also, customers can request a FedEx tracking number by contacting us at sales@mobileoutcast.com.  Be sure to include your order number. 

Customers have multiple options on how to place an order, you can register as a user at mobileoutcast.com, or you can check out without registering.  We suggested that you register as a user to make future purchases much smoother.  Customers may also send payments by mail, however, this will delay the processing of your oder since products cannot be shipped until payment has cleared.  Also, shipping charges have to be added.

Our goal is to make your shopping experience as easy as possible.

A customer can contact us, and request an (RMA) number.  Returns will not be accepted unless an (RMA) has been assigend to your order.  You can request an RMA number, by sending an e-mail to RMA@mobileoutcast.com. 

For more information, please read our Terms and Conditions section.

Simply click on the Password Assistance link, and enter the necessary information.  Once you enter the information, your password will be provided to you.  If after following these steps, you are still having difficulties, please e-mail our support team at support@mobileoutcast.com for further assistance. 

By registering, your shopping experience will be much smoother.  Plus, you will be able to track the progress of your order and more!.  Please click on the register link to become a registered user.